Customer support over Twitter and Facebook has evolved over the past few years and has become mainstream. Customers are increasingly shifting to social media to interact with brands.
Brands like Airtel India (telecom), Hotels, travel companies like Priority Pass, and many more are providing real time customer support via twitter. In fact, twitter lists the best practices to interact with customers over twitter on their blog.
How can Top Ranks help?
At top ranks, we have partnered with gen-next customer support call centers to provide real time customer support for your brand on social media. Whether you have low volume traffic, or need hundreds of agents to man your social channel, we can help you deploy your process quickly and efficiently.
If you are looking to outsource your customer support over social media processes, please fill in the form on the right and we will get back to you ASAP. Alternatively, call us at +1 (917) 432 0923 from the US if you want to speak to a real person now.